FREQUENTLY ASKED QUESTIONS

Australasian Vaulting Industries has many years experience in designing, building and operating Safe Deposit Box and Vault storage facilities in  Australia and around the world.

Some of the more frequently asked questions are answered below and we invite you to ask any questions that may not be answered here. It is recommended that you visit Australasian Vaulting Industries, as you wont be disappointed with what you see and experience.   

FAQ's

How much does a safety deposit box cost?

Safety Deposit Box costs vary depending on the size of the box being leased. At Australasian Vaulting Industries, our Safety Deposit Boxes start at $22 per month, including unlimited visits and complimentary insurance (by Lloyd’s of London) up to $10,000 cover. Higher insurance is available to level required. 

Our range and prices can be found at the bottom the page here;  https://avivaults.com.au/safety-deposit-boxes-sydney/

When can I access my safety deposit box?

Australasian Vaulting Industries is open Monday to Friday from 8.30am to 5.00pm and Saturday 9.00am to 12.00pm. We are closed on public holidays. 

Is parking available at the Vault?

Yes, Australasian Vaulting Industries has FREE parking spaces available directly outside.

Who has access to my safe deposit box?

No-one is able to access your safe deposit box without you. We use a dual locking system, one lock is for the client key, the other for AVI staff. The box cannot be opened without both present. 

What if I lose my safety deposit box keys?

If your keys are lost, the box will need to be drilled, locks replaced and keys re-issued (at the clients expense). 

Can the Government get access to my safe deposit box?

No. Access will only be granted to a government agency if a warrant is issued by an Australian Court.

Is Australasian Vaulting Industries covered by insurance?

Yes, AVI Vaults offers complimentary insurance up to $10,000 per safe deposit box, with policies available to cover your assets above this value. 

Can I store for my Self Managed Super Fund in a safety deposit box?

Yes. Many Self Managed Super Funds hold assets that require secure storage, such as gold, silver, coins and bank notes. AVI will take a copy of the trust deed and create an account for the SMSF, nominating the trustees as the account holders. 

What can I store in a safe deposit box?

AVI is governed by legislation that forbids the storing of firearms, ammunition, illegal drugs, liquids or organic materials. If you are unsure of the suitability, it is best to ask first. 

How much can I store in my safe deposit box?

The dimensions of the Safe Deposit Boxes are found here – https://avivaults.com.au/safety-deposit-boxes-sydney/
For the safety of our customers and staff we limit the weight of our small and medium boxes to 15kg. Large and XL are limited to 30kg.

What are safety deposit box key deposits?

AVI will issue you with the only two safe deposit box keys.  There is a $275.00 security deposit on these keys which is fully refundable once the account is closed and the keys are returned.  AVI also issues each registered person who has access to a safe deposit box with an individual security tag, a $25.00 fully refundable deposit is also applicable.  If you have any further questions, please contact the office.

Are private vaults as safe as the banks?

Yes. The security at Australasian Vaulting Industries is the most advanced in the industry and surpasses bank security levels. The access protocols used at the facility have been developed to ensure no false entries, by integrating the Iris biometric readers, PIN codes, digital photos and hi security FOB tags. 

Why is it so hard to find a safe deposit box or bank locker?

The market is changing quickly, as banks cease to offer the safety deposit box service to their customers. The banks will have their reasons, though the change is mainly due to changing customer habits, smaller retail footprint requirements and re-focusing on core business activities. 

“At the end of the day, the goals are simple: Safety and Security”

Jodi Rell

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