FREQUENTLY ASKED QUESTIONS

Australasian Vaulting Industries has many years experience in designing, building and operating Safe Deposit Box and Vault storage facilities in  Australia and around the world.

Some of the more frequently asked questions are answered below and we invite you to ask any questions that may not be answered here. It is recommended that you visit Australasian Vaulting Industries, as you wont be disappointed with what you see and experience.   

FAQ's

What are your hours of operation

Australasian Vaulting Industries is open Monday to Friday from 8.30am to 5pm 

Is there parking available

Yes, Australasian Vaulting Industries has FREE parking spaces available directly outside.

Who has access to my safe deposit box

No-one is able to access your safe deposit box without you. We use a dual locking system, one lock is for the client key, the other for AVI staff. The box cannot be opened without both present. 

What if I lose my keys

If your keys are lost, the box will need to be drilled, locks replaced and keys re-issued (at the clients expense). 

Can the Government get access to my safe deposit box

Access will only be granted to a government agency if a warrant is issued by an Australian court

Is Australasian Vaulting Industries covered by insurance

AVI offers complimentary insurance up to $10,000 per safe deposit box, with policies available to cover your assets above this value. 

SMSF accounts and storage

Many Self Managed Super Funds hold assets that require secure storage, such as gold, silver, coins and bank notes. AVI will take a copy of the trust deed and create an account for the SMSF, nominating the trustees as the account holders. 

What can I store in my safe deposit box

AVI is governed by legislation that forbids the storing of firearms, ammunition, illegal drugs, liquids or organic materials. If you are unsure of the suitability, it is best to ask first. 

How much can I store in my safe deposit box

The dimensions of the Safe Deposit Boxes are found here – https://avivaults.com.au/safety-deposit-boxes-sydney/
For the safety of our customers and staff we limit the weight of our small and medium boxes to 15kg. Large and XL are limited to 30kg.

“At the end of the day, the goals are simple: Safety and Security”

Jodi Rell

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